GENERAL TERMS AND CONDITIONS BROWS AND BEAUTY AMSTERDAM
1. Definitions
1.1. Brows and Beauty Amsterdam, established in Amsterdam, registered with the Chamber of Commerce, is referred to as the company in these general terms and conditions.
1.2. A reservation for a treatment, which has been confirmed by the company after the client has paid and is therefore planned, is referred to as an appointment.
1.3. Anyone who has scheduled an appointment is referred to as a client.
2. Applicability
2.1. These terms and conditions are published on the company's website.
2.2. The company has the right to change the terms and conditions.
2.3. These conditions apply to all agreements, offers, number of prices, treatments, activities, agreements and / or services by, from or on behalf of the company.
2.4. Deviation from these conditions is only possible if this has been expressly agreed in writing by the company and the client.
2.5. This agreement contains only best efforts obligations for the company, no result obligations.
2.6. The company applies the general terms and conditions that applied at the time of confirmation of an appointment or any other agreement, unless the client has agreed to the new version of the general terms and conditions after the conclusion of the agreement or confirmation of an appointment.
3. Payment
3.1 The client must pay when making the appointment. This money as confirmation of the appointment made and will be deducted immediately after the treatment from the amount still to be paid.
4. Rates
4.1 The company lists all rates of treatments visible on its website. Prices include VAT, unless otherwise indicated.
4.2 Offers from the company are valid for the stated duration.
4.3 The company will state price changes clearly visible on the website.
5. Company efforts
5.1 The company strives to ensure that every treatment is carried out to the best of the practitioner's insight and ability, in accordance with the customer's requirements and good workmanship and using the correct materials.
5.2 The company is obliged to inform the client of the risks, the expected result and the nature and extent of the treatment.
5.3 The customer confirms this discussed by filling in and signing the relevant form, which must be completed truthfully.
6. Efforts of the client
6.1 The client must inform his or her practitioner of specific wishes before entering into the agreement or making an appointment.
6.2 The client has an obligation to provide all information that the company needs to perform good treatment and that the practitioner indicates that he needs.
6.3 The Client must complete the indicated form truthfully and conscientiously.
7. Behavior of the client
7.1 The client should behave in the salon according to generally accepted standards and the applicable protocol indicated by the practitioner.
7.2 It is not allowed in the salon to smoke and / or consume alcohol or to enter the building (salon) in a drunken state.
7.3 The company has the right to refuse the client access to the salon without further explanation, if the client behaves unacceptably despite repeated warnings.
8. Cancellation conditions and non-attendance.
8.1 The company must notify the client of an impediment to an appointment as soon as possible, but at least twenty-four hours prior to the appointment.
8.2 The client must notify the company of an impediment to an appointment as soon as possible, but at least twenty-four hours prior to the appointment. If this is not met, the company is free to charge the treatment costs for the time being. The client has therefore lost the deposit.
8.3 If the client is more than ten minutes later than the agreed time, the company may decide to shorten this lost time on the treatment and charge the full treatment for the time being.
8.4 If the client is more than fifteen minutes later than the agreed time, the treatment will lapse and the company is free to charge the full treatment for the time being.
9. Liability
9.1. The company is not liable for damage of any kind, if this damage is the result of information not provided or incorrectly provided by the client (medical information, allergies, etc.)
9.2 The company is not liable for loss, theft and / or damage of personal property in and around the business site
10. Privacy
10.1 The Company will keep the information confidential (in whatever form) shared confidentially by the client or that can be logically assumed to be confidential information.
10.2 Confidentiality will lapse if the company is obliged by law or court order to share the information with third parties (at the request of a court order) 10.3 The company uses personal data only for its own purposes and this data is not shared with third parties
11. Force majeure
11.1 Force majeure is understood to include: a non-attributable shortcoming of engaged third parties, traffic disruption, traffic accident, weather influences, natural disasters, internet disruption, power failure, fire, theft, government measures and any other situation over which the company cannot exercise (decisive) control.
11.2 The company is not obliged to fulfill one or more obligations regarding an agreement or agreement, if there is demonstrable force majeure. 11.3 If the company cannot fulfill an agreement or agreement due to force majeure, the client will be informed as soon as possible.
12. Applicable law
12.1 The agreement between the company and the client is exclusively governed by Dutch law.